Director – Commercial Portfolio

James McGaw

James looks after our Commercial Portfolio. James is a Chartered Surveyor with extensive experience in all aspects of Asset, Property and Facilities Management. His previous employers include Workman, Cluttons and DTZ and he understands the in-depth requirements of both traditional Property Management as well as the swiftly developing Managed Office Industry.

Head of Operations

Penny Strand

Penny looks after our managed portfolio and has over 18 years’ experience within the serviced office industry. She has managed several high achieving teams during her career which led to above average client retention rates and improved customer satisfaction scores. Penny is passionate about exceeding customer expectations and delivering exceptional service, as well as building lasting relationships along with empowering her team through training and development.

Sales Manager

Kiri Norton-Brennan

Sales Administrator

Megan Copsey

Client Experience and Operations Executive

Arthur Chandler

Assistant Facilities Manager

Tomas Mazeika

Tomas looks after compliance and facilities management and ensures the smooth day-to-day running and maintenance of the whole portfolio. Tomas brings over 8 years’ industry experience within the serviced office, residential and commercial management sectors. He has overseen multiple landmark properties across London to great customer and landlord satisfaction and is passionate about solving problems, building professional relationships, and providing a high quality service.

Accounts Assistant

Demi Mead

Demi looks after the day to day running of the accounts function. Demi has 8 years’ experience within finance in the service industry and manufacturing. Demi is AAT qualified.

Accounts Assistant

Olga Konska

Olga works closely with the management team on the service charge accounting function. Olga has over 10 years’ experience working in commercial, investment and residential business accounting. She has a Bachelors in Finance and Accounting and a Masters in Management.

Accounts Coordinator

Stephanie Kyriacou

Stephanie joined the team in May 2021 during the ongoing growth of the company’s finance department. Her role involves all aspects of the finance team with an emphasis on service charges, working closely with the property managers to budget, update and reconcile the companies’ service charge accounts.